Richard McVetis

Payment Terms

• Payment must be made in full before delivery
  
• Delivery, local tax, and customs duties will be added to the final total
  
• Payment can be made by Paypal, credit card and bank transfer 
  
• Payee is responsible for all fees
  

Shipping

• We ship worldwide using an industry-leading expert specialising in artwork packing and handling
  
• Orders will be processed within 1-2 working days of being placed and dispatched within 7 days
  
• Please allow 5 days for your goods to arrive within the mainland UK, 7 – 10 days for Europe and 10-12 days for the rest of the world
  
• Be aware that once your parcel leaves the UK, Richard McVetis cannot be held responsible for foreign customs fees or the holding of items in customs
  
• Orders are shipped using a tracked or signed service
• Get a quote by emailing richard@richardmcvetis

Returns

• Items must be returned in the condition and packaging they arrived within 14 days of purchase
  
• Returned items are the responsibility of the customer until they reach us. We will not accept the return of an artwork if it has been used, damaged or incorrectly packed
  
• You are responsible for any returned goods until the items have reached us, and we strongly advise that proof of postage is purchased when arranging your return
  
• Please note that we will not refund delivery charges
  
• No refunds on any commission 
  
• If you should find anything wrong with your order, please get in touch immediately, and we will find a way to resolve the issue
  
• To authorise a return, please email richard@richardmcvetis 
  

Commissions

• Commissions are welcome
• Commissions begin with a Zoom call, studio visit or site visit
• Detailed illustrations, cost and timelines established
• 75% deposit required 
• Full payment before delivery of final artwork (including shipping and framing costs) 

Visit the studio 

If you'd like to see an artwork in person, please get in touch.  Visit Richard at Cockpit Studios Bloomsbury.